Weather & Reports

ASHRAE weather data isn’t updating to the correct location

If the Weather tab shows the wrong location or returns distant weather stations, the weather query may not have refreshed.

To force a refresh:

1. Go to the Weather tab.
2. Enter a different address (for example, a nearby location).
3. Re-enter the correct project address.

This forces the system to re-run the query and pull the correct nearby stations.

Note

You shouldn’t normally need to enter the address twice — this is a workaround for when incorrect or distant stations are returned. See Weather.

A PDF or CSV report is stuck generating

CSV report generation runs for up to 30 minutes before timing out. A long run (10+ minutes) usually reflects project size or complexity rather than a failure.

If a report appears stuck:

1. Refresh the page and generate it again.
2. If it still stalls, contact HVAKR support — we can clear the stuck job and run the report on your behalf.

See PDF Export for report options and formats.